Atlas Backflow works hard to provide all of our customers with quick response times. We test devices all over the DFW area and always carry parts to repair your device if it is leaking or not functioning properly. Specialty parts can be obtained in 1-3 business days in most cases. If you received a notice from your local water authority you can foward it to our email or text it to (214) 519-4410 and we will put it on our schedule ASAP.